Terms & Conditions

We accept credit card payment. If you are shopping from outside the United Kingdom, simply place your order and your credit card company will convert the transaction to your own currency.We accept .Visa, MasterCard, Diners Club, Switch, Delta, Solo, Euro card, and JCB. Also cash, cheques in pounds sterling & foreign currencies (plus handling and conversion charge), bank transfer (plus handling charge). Sorry, but we do accept cash on delivery. All online orders require payment with order however if you would not rather pass credit details over the internet please contact us on email/telephone/fax (see bottom of page) and we will arrange other payment methods.Please note however that the prices shown in US$ (which are displayed next to the products), are set at an approximate exchange rate , the correct exchange rate can be checked through our currency converter prior to purchase.

Shipping And Handling

No matter what you buy on-line with proudlyscottish.com, we will pack up your purchases and deliver them to wherever you want – absolutely FREE.

Delivery Schedule

95% of all orders are usually dispatched within 36 hrs of receiving payment. Delivery usually takes approx 10 – 21 days outside the EU and 5-10 days within the EU.Although we will make every effort to deliver within 30 days or any other quoted delivery date, such dates do not amount to contract and we will not be liable to the buyer for any loss whether consequential or incidental if delivery of goods is delayed for whatever means.At this present time due to high incidences of fraud we do not accept or ship to, any orders from INDONESIA , NIGERIA or ROMANIA. Please contact us direct before placing your order if you wish to do so, otherwise your order will be cancelled and the money refunded directly to the cardholders account.

Back Orders

If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20 % VAT is added. All other orders are VAT free and you should remember to click the exempt button when placing your order to reduce VAT to zero .

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We have a no nonsense policy on returns. If your product is faulty and you return it to us in its original packaging and as new condition, with invoice within 14 days of receipt we will refund the full cost of the product. We will be happy to refund the cost of carriage if the return is a result of error on our behalf. Otherwise our delivery and packaging costs will not be refunded. Please note that all our goods are guaranteed against manufacturers defect for 28 days from the date of sale.Please note that all items that are made to measure or personalised (for example specific tartan items or engraved items) cannot be returned unless they are faulty. Therefore please make sure that all the details of these products are correct before ordering.